In de Deloitte Global Human Capital Trend Survey 2020 komt een aantal interessante zaken naar voren over kennismanagement. Ik licht er een paar uit.
PS. Conclusie: werk aan de winkel!;)
Het volledige rapport is hier te lezen.
- Many organizations remain focused on—and struggle with—the basics of knowledge management. More than half of the respondents (55 percent) still define knowledge management as the simple documenting and disseminating of knowledge. Far fewer link knowledge with action to drive value (36 percent), while less than half (43 percent) see creating knowledge as a key to developing new products, services, or solutions.
- Technology is undoubtedly a big part of the growing need for more effective knowledge management.
- 52 percent of our respondents said that workforce movement is driving them to proactively develop their knowledge management strategies. And 35 percent said that the frequent shifting of which people are in what roles at what time is a barrier to effective knowledge management.
- Almost half of the respondents do not provide members of the alternative workforce access to knowledge-sharing tools and platforms, and only 16 percent see integrating knowledge management across off- and on-balance-sheet workers as a key factor to consider in proactively developing their knowledge management strategies. In a world where the use of the gig economy continues to expand, this could become a significant barrier to creating knowledge in the future.
- The Readiness Gap: Seventy-five percent of surveyed organizations say creating and preserving knowledge across evolving workforces is important or very important for their success over the next 12–18 months, but only 9 percent say they are very ready to address this trend; this represents one of the largest gaps between importance and readiness across this year’s trends.
- Almost half of the respondents do not provide members of the alternative workforce access to knowledge-sharing tools and platforms, and only 16 percent see integrating knowledge management across off- and on-balance-sheet workers as a key factor to consider in proactively developing their knowledge management strategies. In a world where the use of the gig economy continues to expand, this could become a significant barrier to creating knowledge in the future.